Refund policy
RETURNS & REFUND POLICY
Beautystore
Last Updated: June 2026
At PureBathroom, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may return eligible items within 10 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Used bathroom cleaning products
- Opened cleaning solutions or sprays
- Personal hygiene items that have been used
- Gift cards
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the item arrived damaged or defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery.
Please include:
- Your order number
- Photos of the item
- A brief description of the issue
Return Shipping
Customers are responsible for return shipping costs unless:
- The item is defective
- The item arrived damaged
- We shipped the wrong item
Order Cancellations
Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@Beautystore.com
Store Name: Beautystore